Teller Job – I&M Bank Uganda

Job Title:   Teller (Several Fresher Customer Service Jobs)  

Organisation: I&M Bank Uganda

Duty Station: Kampala, Jinja and Arua, Uganda

Reports to: Branch Operations Manager

About US:

I&M Bank is a leading banking and insurance group in Eastern Africa with a presence in Kenya, Mauritius, Rwanda, Tanzania and Uganda. I&M Bank Uganda is a commercial bank headquartered at Kampala Road plot 6/6A with a growing regional presence.  The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers.

Job Summary:  The Teller will provide exceptional customer Service while processing deposits and pay out funds in accordance with bank procedures and accurately record all transactions and balance each day’s operations.

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Key Duties and Responsibilities:

• Accurately pay and receive cash on behalf of the Bank.
• Support the operations and service functions of the branch, including adherence to policies and procedures.
• Identification and referral of sales opportunities by uncovering financial needs and educating customers on banking products and services.
• Cross sell bank products (i.e. Banc assurance, digital banking) to the customers.
• Buy and sale foreign currencies using approved rates confirmed by Treasury.
• Process Money Transfer transactions using the available bank platforms.
• Issue out debit cards, and Cheque banks to customers
• Respond to customer queries or refer them to the appropriate service channels where necessary.

Qualifications, Skills and Experience:

• The applicants for the Teller jobs must hold good first degrees or equivalents in any discipline.
• Experience in sales and /or cash handling is required.
• Possess good interpersonal/communication skills
• Basic accounting knowledge
• Willing to delight customers, above and beyond the call of duty
• Excellent communication skills (is able to communicate clearly, both written and in speech)
• Possess a strong numerical skill.
• Demonstrates Accuracy and attention to detail.

How to Apply:

All suitably qualified and interested applicants should apply online at the link below.

Click Here

Deadline: 29th November 2022 by 5:00pm