Strategy & Research Officer – MICE Job – Uganda Tourism Board (UTB)

Job Title:  Strategy & Research Officer – MICE

Organisation: Uganda Tourism Board (UTB)

Duty Station:  Kampala, Uganda

About US:

Uganda Tourism Board (UTB) is a statutory organization established by Uganda Tourism Board Statute of 1994 and reconstituted in the Tourism Act 2008 with the following Statutory Objectives:

• To promote and contribute to the Development of Tourism sector both within and outside of Uganda.
• To coordinate with the Ministry responsible for Tourism and the private sector in the implementation of the National Tourism policy.
• To carry out any other activities as are incidental or conducive to the attainment of the two objectives specified above.

Job Summary:  The Strategy & Research Officer – MICE will source global industry MICE data to keep abreast of trends and inform UCB’s innovative future strategic direction, and measures industry sector performance (qualitatively and quantitatively) against goals.

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Key Duties and Responsibilities:

• MICE Research strategy in place and constantly validated.
• Produce monthly risk logs.
• Timely periodic brand performance reports: weekly, monthly, quarterly and annual reports.
• Quarterly reporting on progress of various strategic plans (e.g. MRMP, Meet in Uganda subvention strategy, MTIMS and MIMS programmes.
• Annual UCB (institution) report Company report of activities delivered against portfolio KPIs.
• UCB annual research report Comprehensive annual research report developed and shared with MICE industry stakeholders (including global MICE trends – intelligence data analysis).
• Quarterly submission of ICCA qualifying events – using UCB calendar of events and venue data with final annual submission in January every year.
• Establish CRM for UCB; ongoing maintenance and management of platform.
• Delegate conference survey report.
• Calendar of Past Events updated.

Qualifications, Skills and Experience:

• The applicant must hold an Honour’s Bachelor’s degree in either Quantitative Economics, Economics or Statistics from a recognized University.
• A minimum of three years of experience in a similar role in a busy and reputable institution.
• Understanding of how to analyse market trends& competition, strengthening brand awareness, and ensuring consistency in messaging across all channels.
• Experience with computers, report-writing, spreadsheets and online or social media marketing.
• Sound knowledge of the sector and its value chain,
• Strong analytical and numerical skills in research statistics and data analysis,
• Strategic planning skills,
• Good communication and report writing competencies.
• An understanding of economic processes,
• Customer Focus Collaboration
• Ability to constantly scan the tourism sector in order to identify opportunities or address emerging situations for the benefit of stakeholders,
• Research/ Knowledge Management
• Personal Integrity
• Excellent interpersonal skills, with the ability to work in a team setting.
• Results oriented

How to Apply:

All interested and eligible Ugandans who meet the above requirements are invited to apply. Applications should include a detailed CV (with email, telephone contact and postal address), plus certified copies of all academic certificates and transcripts, testimonials, past appointments copy of national identity card, contact details (telephone, postal and email addresses) of three competent referees should be sent by courier or hand delivered to the address below:

Chief Executive Officer,

Uganda Tourism Board,

Plot 42, Rotary Avenue (Lugogo Bypass),

6th Floor Lugogo House,

P.O. BOX 7211 KAMPALA

TEL. +256 414 342196/7 Fax +256 414 342 188

E-mail: utb@utb.go.ug

NB: UTB is an equal opportunity employer. Please note that only shortlisted candidates will be contacted, and any form of canvassing will lead to disqualification.

Deadline: 5th May, 2023