Manager, Process & Governance job at Standard Chartered Bank

Job Title: Manager, Process & Governance

Standard Chartered PLC is a British multinational banking and financial services company headquartered in Hong Kong, China. It operates a network of over 1,700 branches and outlets (including subsidiaries, associates and joint ventures) across more than 70 countries and employs around 87,000 people. It is a universal bank with operations in consumer, corporate and institutional banking, and treasury services. Despite its UK base, it does not conduct retail banking in the UK, and around 90% of its profits come from Africa, United Kingdom, United States and the Middle East. Standard Chartered Bank Uganda is the longest established international bank in the country; the first branch was opened in August 1912. We had 11 branches up to 1972 and retained only one branch during the turbulence of the 70s. In 1998 we acquired 4 branches of former Cooperative Bank in November 1999. Standard Chartered Bank Uganda today has a network of 11 branches in Kampala, Jinja, Mbale, Mbarara and Gulu. Standard Chartered Bank Uganda has 29 ATMs and over 600 staff.

Job Summary: The Manager, Process & Governance will support the Head CC in all aspects of his role in order to:

Develop, implement and execute business strategies and associated financial plans.
Deliver strong financial performance.
Ensure the business is managed in compliance with Group policies and procedures in order to minimize risk e.g. credit, operational, market, country and reputation.
Proactively manage and develop talent

Key Jobs Duties and Responsibilities:

Leadership:
Strategy:
Performance:
Participation:
Brand: Organise high quality events and workshops on behalf of the head CC in coordination with the CC team leaders
Governance and Risk Management:
Publish High quality annual accounts:
People:

Provide role model leadership behaviour consistent with the Group’s vision, values and brand image.
Responsible for the preparation of high quality documentation on behalf of the head CC including Business reviews, product presentations weekly performance Updates of the CC team.
Regular and Adhoc Reporting

Steer the development, implementation and execution of business strategies, through tracking and maintaining the CC priorities list
Ensure the engagement of Group functions in the development of Uganda CC strategies and policies
Responsible for the formulation, communication and monitoring of progress on strategic projects being carried out by CC.

Deliver realistic annual financial targets for Uganda
Oversee costs tightly (particularly project spend) and drive down the cost/income ratio
Robust balance sheet management in compliance with Group ALCO and liquidity guidelines
Manage performance against budget for the General management cost centre
Organise CC strategy sessions twice a year and track closure of action points raised during the sessions.

Achieve optimal footprint for the businesses
Ensure businesses are adequately resourced and properly managed with established risk and control indicators, regular MIS and sound systems infrastructure
Drive and grow a sales culture that responds promptly to client needs and fulfils their requirements

Ensure the development and implementation of a comprehensive regulator relationship plan covering: B.O.U, Portfolio, CMA, Min. of Finance and USE
Continue good rating and relationships with key stake holders

Make sure that the Head of CC are appropriately informed about all aspects of the business.
Communicate Segment Half and Full year results effectively to the team
Ensure that all policies and procedures are embedded and adhered to, particularly with Anti Money Laundering guidelines and suspicious transactions monitoring, ORMA.
Ensure traction of closure of audit findings for reviews conducted

Ensure the Bank has the right talent to meet the current and future business challenges
Support development of talent to achieve team and individual objectives
Ensure appropriate motivation, recognition and reward mechanisms are in place.
Organise regular branch and departmental visits for the head of CC and accompany him on these visits.
Organise weekly meetings and the CC team .
Proactively look out for exceptional achievers to be recognised and bring them to the attention of the CC Head and EXCO

Qualifications, Skills and Experience needed for the job:

The ideal candidate should have detailed knowledge and understanding of Banking
Sound judgement, sensitivity, persuasion and interpersonal skills.
Excellent communication and motivational skills
Good skills in Analytics and Prior MIS experience

NB: Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

How to Apply for the job:

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