Jobs – Receptionist/Telephone Operator at European Union

The European Union (EU) is a unique economic and political partnership between 28 European countries that together cover much of the continent. The EU was created in the aftermath of the Second World War. The first steps were to foster economic cooperation: the idea being that countries who trade with one another become economically interdependent and so more likely to avoid conflict.

The result was the European Economic Community (EEC), created in 1958, and initially increasing economic cooperation between six countries: Belgium, Germany, France, Italy, Luxembourg and the Netherlands. Since then, a huge single market has been created and continues to develop towards its full potential.

• Cordially receive visitors to the Delegation
• Responsible for access control and assistance to Delegation visitors
• In-charge of Housekeeping and presentation of Delegation reception on the 15FR public access
• Implementing of security procedures on the admission of all persons and arranging the escorting of all visitors within the delegation

• Management of private telephone calls and faxes
• Drafting of notes and letters.
• Word processing
• Collection and dispatch of mail and courier pick-up and delivery services
• Ensure control of meeting room bookings
• Arrange internal meetings
• Work closely internally with other sections and externally at the highest levels.
• Assist in maintaining the Administration’s document classification, registration, filing and archive system in line within the Delegations standard archiving system
• Sit in for Section Secretary during absences

• Organize missions
• Preparation of local purchase orders
• Ensure implementation of inventory procedures through use of ABAC Assets
• Control of stores

• The applicant must have completed Higher education, preferably with a focus on secretarial activities
• At least three years’ relevant experience, preferably in an international environment
• The Receptionist should be a good team player, active, outgoing and cheerful.
• S/he will demonstrate a very high level of confidentiality and discretion.
• Possess skills in anticipating and resolving potential problems is essential.
• The applicant should hold a pleasing personality is important as well as an ability to understand complex subjects quickly and respond appropriately.
• Interaction production
• Detailed knowledge of additional EU Working languages or African local languages will be an advantage
• Knowledge of Office administration
• Good administrative rules and procedures of the Commission
• Skills in Mail processing and distribution

• Delivering Quality and Results
• Possess the ability to work in a proactive and autonomous way
• Client orientation
• Good drafting skills
• Capacity to deliver in a structured way
• Good at planning and organizing
• High personal initiative
• Drive for results
• Quick learner
• Ability to work in a team