Job Title: Quality Manager – Client Service Manager

Biogas Solutions Uganda Ltd is a private company limited by guarantee established in Uganda with the objective to formulate, develop and set in motion strategies, policies, plans, measures, systems and approaches that support private sector led biogas sector development aimed at sustainable improvement of the livelihoods of rural and peri-urban households in Uganda.

Job Summary: The Quality Manager – Client Service Manager will be responsible for all quality management and client service provision related activities of the biogas company. The jobholder will also develop and implement a biogas quality management system that provides accurate monitoring of quality of biogas plant construction and after sales service, allowing quick remedial action when necessary. The incumbent will be tasked to develop and manage a client service centre to ensure quality delivery and service of biogas digesters in the sector. Work closely with other team members to develop the company, its mission, brand and biogas sector support programmes.

Qualifications, Skills and Experience:  

• The applicant should hold a BA degree in civil, environmental engineering or related discipline. National Diploma or degree in business and commerce is an added advantage;
• Five or more years of relevant working experience, in commercial and/or social enterprises, preferably in the renewable energy sector;
• Proven experience in building and managing quality management systems;
• Prior experience with client/ customer (after)-sales service provision;
• Past exposure and experience in climate- smart energy programmes is an added advantage; relationships with renewable energy technical institutions.

How to Apply for the job: 

All suitably qualified and interested candidates should apply by sending an Updated CV, letter of motivation, names and contact details of two professional referees to: BiogasSolutionsUgandaLtd@gmail.com with reference: BSUL-QM (Quality/ Customer Service Manager) in the Subject line.

Deadline: 8 September 2014

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