Jobs – Information Technology Officer needed at United Nations MONUSCO

Organization: United Nations Organisation Stabilization Mission in the Democratic Republic of the Congo (MONUSCO)

Grade: NO-B

Vacancy Announcement Number: MONUSCO/52/CITS-ESB/2015

Reports to: ICT Operations Officer/Technology Officer

Duty Station: Entebbe, Uganda

Following the signing of the Lusaka Ceasefire Agreement in July 1999 between the Democratic Republic of the Congo (DRC) and five regional States (Angola, Namibia, Rwanda, Uganda and Zimbabwe) in July 1999, the Security Council established the United Nations Organization Mission in the Democratic Republic of the Congo (MONUC) by its resolution 1279 of 30 November 1999, initially to plan for the observation of the ceasefire and disengagement of forces and maintain liaison with all parties to the Ceasefire Agreement. Later in a series of resolutions, the Council expanded the mandate of MONUC to the supervision of the implementation of the Ceasefire Agreement and assigned multiple related additional tasks.

Key Duties and Responsibilities: Under the overall supervision of the Chief Technology Officer and the direct supervision of the ICT Operations Officer/Technology Officer at the location, the Associate Information Technology Officer will be responsible for the following duties:

·         Actively participates in preparing user requirements and other technical specifications.

·         Assists in the design, development and installation of information technology systems including computer devices and VDIs, servers and ICT network infrastructure.

·         Take part in developing and maintaining Information Technology systems project plans, schedules and budgets. Assist in identifying appropriate human and technical resources to complete the project, assists in developing timely status project reports, monitoring project risk factors and escalating project issues and proving Quality Assurance for all project deliverables.

·         Conduct analyses of well-defined modules within the system, develop enhancements and new features to existing systems; may design and implement systems as needed.

·         Undertakes rigorous testing and proving of applications software.

·         Maintains assigned portions of systems, providing operational support for system’s applications, analyzing and implementing system changes/upgrades, etc.

·         The incumbent also ensures data security and integrity.

·         Participates in developing Operational Resilience plans.

·         Prepares, updates and maintains system’s documentation and related technical/procedural manuals.

·         Assists in procurements, including conducting needs assessments and benchmarks, preparing technical specifications and evaluation criteria.

·         Supports in the set-up and monitoring of software performance measures.

·         Work closely with the ICT Associate Training Officer, drafts training materials and conducts training sessions and demonstrations of systems for users.

·         Participates with senior staff in assessing and testing new technology.

·         Mentors and supervises other IT Assistants in the Section

·         Performs ad hoc duties as required.

·         The ideal candidate for the United Nations MONUSCO Information Technology Officer should hold a first-level university degree incomputer science, information systems, mathematics, statistics or related field.

·         At least two to three years of progressively responsible experience in the planning, design, development, implementation and maintenance of computer information systems or related area.

·         Language: Fluency in one of the working languages of the United Nations, English or French, (both oral and written) is required; knowledge of the other is desirable. Knowledge of another UN official language is an advantage.

·         Professionalism: Knowledge of communication equipment with adequate skills for their installation and maintenance. Knowledge of operations of commercial telecommunications services, voice and data communications techniques, radio and satellite communication systems Ability to analyze telecommunication data and conduct reviews. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

·         Communication:  Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

·         Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

All suitably qualified and interested Ugandan applicants should send their applications together with the United Nations Personal History form (P-11),download here, and/or CV and copies of previous employment certificate(s) by ONE of the following methods:

·         By Email to: MONUSCO-CITS-HR-EBB@un.org

·         By Hand:  Deliver to: Entebbe Support Base, Buku Road.

All applicants MUST indicate the MONUSCO Job Opening # e.g. Information Technology Officer MONUSCO/52/CITS-ESB/2015

For which they are applying, on the subject line [by email] or in a sealed envelope [by Mail/by Hand].)