JOBS: ICT Technical & Signals Training Operations Associate

Job Title:  ICT Technical & Signals Training Operations Associate

Organisation: United Nations Office for Project Services (UNOPS)

Vacancy Code: VA/2015/B5004/7747

Duty Station: Entebbe, Uganda

Grade Level: ICS-9

Reports to: ICT Technical and Signals Training Signals Operations Manager

About UNOPS:

UNOPS mission is to expand the capacity of the UN system and its partners to implement peace building, humanitarian and development operations that matter for people in need. Working in some of the world’s most challenging environments, UNOPS vision is to always satisfy partners with management services that meet world-class standards of quality, speed and cost effectiveness. By assisting UN organizations, international financial institutions, governments and other development partners, UNOPS makes significant, tangible contributions to results on the ground.

About DFS – UNSOA:

The United Nations Department of Field Support, Information and Communications Technology Division (UN DFS-ICTD) is responsible for the delivery of applications that satisfy the requirements of the Departments of Peacekeeping Operations and Field Support (DPKO/DFS) missions as well as Special Political Missions (SPMs). The United Nations Support Office for AMISOM (UNSOA) is a field support operation led by the United Nations Department of Field Support (DFS) under UN security Council Resolution 1863 (2009) mandated to deliver a logistics capacity support package to AMISOM (African Union Mission in Somalia), as well as to provide operational support to other East African missions. The logistics package consists of equipment and mission support services, including ICT infrastructure, systems and software applications in support of United Nations peacekeeping operations, DFS and DPI in the region. UNSOA is headquartered in Nairobi, Kenya with logistics operations facilitated through Mombasa, Kenya and Mogadishu, Somalia. In addition, as a member of the East African Missions and Region 2, UNSOA is a beneficiary of centralized ICT services provided by the Regional ICT Services (RICTS) office of the Regional Service Centre Entebbe (RSCE). These services include ICT Technical & Signals Training, ApplicationsImplementation, Autonomous ICT Communications, ICT Security & Compliance, and Physical ICT Security and Surveillance. As per GA A/67/723, there is no separate funding assessment made for the RSCE. Each mission contributes a portion of its budget and personnel to enable the services of the RSCE. UNOPS has been requested to assist in the implementation of this activity

Key Duties and Responsibilities: Under the supervision of the ICT Technical and Signals Training Operations Manager, the incumbent will be responsible for:

• Offer technical support to the implementation of a clear and structured Signals nomination process in cooperation with civilian and military stakeholders – including Signals selection criteria, prerequisite qualifications, pre-deployment trainings and pre-screening exercises – to ensure technical expertise and language proficiency is in line with field requirements;
• Actively participate  in the execution of the military Signals’ training program workflow, procedures and documentation, including resource requirements (e.g., equipment, trainers, etc.), risk assessments and mitigation measures;
• Implement the regional military Signals training SOPs, including a communication and coordination plan, detailing procedures, guidelines, roles and responsibilities for all regional stakeholders;
• Significantly contribute to the coordination of the ICT trainings, workshops, briefings and refresher courses at RSCE and other locations as required, for military Signals from the field missions;
• With the ICT Technical and Signals Training Operations Manager,engage in working with military contingents to gain commitment to deploy Signals for jobs that conform with the training undertaken;
• Offer timely technical support to the ICT Technical and Signals Training Operations Manager with the coordination, logistics, preparation and maintenance of training schedules, plans and materials for training requirements in support of Quality and Supply Chain groups at minimum.

Qualifications, Skills and Experience: 

• The ideal candidate for the United Nations Office for Project Services (UNOPS) ICT Technical & Signals Training Operations Associate should hold an advanced university degree (Master’sdegree or equivalent) in information technology, computer science, teaching and education or in a field related to the post description. A first level university degree with a combination of relevant academic qualifications and experience in information and communications technology, education and training may be accepted in lieu of advanced university degree.
• At least three years of progressively responsible professional experience in ICT, training, teaching and education and project management is required.
• Past exposure and experience in technical writing as well as field systems and operations in a training and support capacity desirable.

Language Requirements: Fluency in English is required. Knowledge of a second UN language is highly desirable.

Personal Competencies:

• Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. proficient knowledge of MS Office. Practical experience in various projects documentation.
• Communication: Proven ability to write in a clear and concise manner and to communicate effectively orally. Listens to others, correctly interprets messages from others and responds appropriately.
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; foresees risks and allows for contingencies when planning; manages competing demands and works under the pressure of frequent and tight deadlines.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Good interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect fordiversity

How to Apply for the job:

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Deadline: 23^rd June 2015

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