Organisation: BRAC Uganda Finance Ltd
Duty Station: Kampala, Uganda
Reports to: Customer Service Manager
About US:
BRAC Uganda Finance Ltd is the largest Microfinance operating in Uganda covering several districts through 149 networked branches targeting Micro, Small and Medium Entrepreneurs of Uganda. BRAC boasts of promoting financial inclusion by extending financial services to the un-served and underserved, now with over 212,000 borrowing clients, over 155Bn loan book with 98% recovery rate, operationally and financially self sustaining.
Job Summary: The Customer Service Officer will primarily respond to a variety of customer requests and inquiries via the telephone or in person over the counter; these include enquiries about banking products and services such as loans, savings, money transfer and insurance.
Key Duties and Responsibilities:
Qualifications, Skills and Experience:
How to Apply:
All suitably qualified and interested candidates must submit their application letters, Curriculum Vita, all Scanned copies of academic /other supporting documents in one PDF file. In total, there must only be a maximum of 3 attachments and send to hr.bracmfug@brac.net addressed to the Head of Human Resource and Training, BRAC Uganda Finance Limited.
Deadline: Friday, 27th October 2017
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