Purpose:
To be responsible for marketing and distribution of Marie Stopes Uganda’s (MSU) range of pharmaceutical products and meet set objectives that earn an agreed revenue target or sales by identifying and gaining business from new and existing clients and ensure that the customer has complete satisfaction when dealing with MSU.
It is particularly important that the post holder is able to sustain a close and collaborative partnership with operational staff in the support office and field, so that project deliverables remain a focus of operational activities. This post holder will be able to work productively with the social marketing department team to ensure that programme activities serve the indicators in MSU’s project framework
MSU VALUES
1. Client Centred: dedicated to our clients and work tirelessly to deliver high quality, high impact services that meet clients’ individual requirements.
2. Courageous: Have the courage to push boundaries, make tough decisions and challenge others in line with our mission.
3. Mission Driven: With unwavering commitment, we exist to empower women and men to have children by choice, not chance.
4. Accountable: Ownership of our actions and focus on results, ensuring long term sustainability and increasing the impact of the Partnership.
Job Title: Location: Reporting to: Probationary Period:
Medical Representative/Detailer Upcountry with 25% travel in one other region Head Contraceptive social marketing Three months
Marie Stopes Uganda is a local organisation providing personalised reproductive health services to both women and men. Our local teams of professionals are passionate about the work they do in all 120 district of Uganda through MSU owned centres and engagement of the private health sector. The services we provide give a woman/man the power to choose when she/he has children so that she’s/he’s free pursue her plans and dreams for herself/himself and her family.
The primary responsibility of this role is to further MSU national Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring every individual’s right to: CHILDREN BY CHOICE NOT CHANCE.
It is a role requirement that the job holder must fully comply with, promote and live MSU’s CORE VALUES:
Key Responsibilities Measure
• Plan and achieve monthly sales targets by doing the following: –
? Effectively detailing, training and marketing the assigned range of pharma products to healthcare providers for prescription and use.
? List all doctors, medical service providers, pharmacies in the territory
? Achieve maximum productivity by preparing efficient and effective route plans that cover required number of existing and new customers on daily basis
? Promote company’s entire range of products among the doctors/medical practitioners/ pharmacies by highlighting special features/benefits of the products, its proven efficacy, new research and clinical findings through one on one detailing and group meetings
? Ensure visibility of company’s products at the outlets, display of company’s communications materials at the outlets/doctor’s chambers/clinics/hospitals
? Book orders from doctors/private service providers, pharmacies, wholesalers, chain stores, hospitals, private clinics, NGOs.
? Ensure adequate availability/visibility on their shelves.
? Liaise and coordinate with distributors and uplift stock and ensure delivery of booked orders to the customers.
• Collect and report information on competitors’ products and activities.
• Prepare and submit daily, weekly and monthly reports as per the specified format
• Attend trainings from time to time and develop competencies required for being a more effective salesperson
? Build and maintain relationship with local influential and opinion leaders on behalf of the company ? Clear data base of prescribers /spread sheets and achievement weekly reports
? Achieved targets monthly for different categories of products
? Monthly routing calendar due on first of the month
? MSU product brands visibility in the market
? Book and filled order forms from customers.
Education and Experience
• Degree in Biological, Biomedical sciences, or Diploma in pharmacy, Clinical medicine, Orthopaedics or Nursing from a reputable institution.
• A minimum of 2-year experience with robust pharmaceutical sales and specialisation in sales or marketing of health products.
• Additional training in Pharmaceutical marketing will be an advantage
• Significant knowledge in Family planning and Pharmaceutical sector in Uganda
• Valid driving licence
Knowledge, skills and abilities
• Hard working and persuasive
• Quick decision making and highly intelligent
• Good interpersonal skills
• Good customer management skills
• Flair for sales
Attitude / Motivation:
Successful performance at MSU is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. We encourage and expect all team members will demonstrate the following behaviours:
• Initiative
Thinking ahead and acting to make the most of opportunities by finding the optimum solution
• Innovative
Thinking creatively and outside of the box so that ideas generated create a positive outcome
• Effective Communication
Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.
• Responsive
Being responsive to changing priorities and demands
• Working Efficiently
Planning, prioritising and organising work to ensure work is accurate and deadlines are met
• Sharing Information
Sharing information and knowledge whilst maintaining confidentiality
• Focus on Learning
Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
• Commitment
Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
• Driven
Drive and determination to deliver results
• Accountable
Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate
• Embracing Change
Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
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