Purpose Reporting to the managing Director the Head Contraceptive Social Marketing is responsible for the implementation / control of MSU national sales strategy, determining sales regions, establishing goals and quotes, overseeing sales training programs and ensuring that the sales force achieves set revenue and expense targets. Ultimately, s/he will be accountable for MSU’s sales performance.It is particularly important that the post holder is able to sustain a close and collaborative partnership with operational staff in the support office and field, so that project deliverables remain a focus of operational activities. This post holder will be able work productively with the Research, Monitoring & Evaluation, Operations and Social Franchising teams to ensure that programme activities serve the indicators in MSU’s M&E framework.
MSU VALUES
1. Client Centred: dedicated to our clients and work tirelessly to deliver high quality, high impact services that meet clients’ individual requirements.
2. Courageous: Have the courage to push boundaries, make tough decisions and challenge others in line with our mission.
3. Mission Driven: With unwavering commitment, we exist to empower women and men to have children by choice, not chance.
4. Accountable: Ownership of our actions and focus on results, ensuring long term sustainability and increasing the impact of the Partnership.
Job Title: Location: Reporting to: Probationary Period:
Head Contraceptive Social Marketing Kampala, Uganda Managing Director 6 months
Marie Stopes Uganda is an NGO registered in Uganda. We are affiliated to Marie Stopes International. Together we deliver safe abortion, quality sexual and reproductive health care and family planning to millions of the world’s poorest and most vulnerable women. We want to make sure that women have a choice when it comes to having children and that death by unsafe abortion is reduced.
The primary responsibility of this role is to further MSI’s Global Goal, THE PREVENTION OF UNWANTED BIRTHS, and its mission of ensuring every individual’s right to: CHILDREN BY CHOICE NOT CHANCE
Key Responsibilities Measure
• Develop brand strategies and marketing plans under the guidance of the Managing Director to whom s/he will report.
• Recruit, train, motivate and manage a high quality marketing and sales team to successfully improve the marketing and sales functions.
• Achieve agreed targets by providing hands on leadership, including developing detailing and marketing, organizing events for health providers, managing key client accounts and supervision to all medical representatives and sales staff.
• Ensure the successful launch of new health products.
• Develop positive relations with clients and partners to help objectives.
• Establish and implement a monitoring and management information system, and use the data for analysis to improve strategy, planning and productivity
• Manage and report on all marketing activities and sales targets on a monthly basis.
• Ensure quality customer care and service is accorded to clients to provide for repeat business
• Ensure that the percentage of sales justifies the cost of lead acquisition • Successfully developed and implemented product brand and marketing strategies.
• Documented lead generation metrics that translates into client acquisition
• Implement strategies on market activations and promotions
• Evidence of good team acquisition and development
• Implementation of team performance and motivation strategies
• Evidence of strong and appropriate monitoring and MIS
• Percentage of lead generation and conversion rate into sales
• Successful development and maintenance of key business relationships
• Timely submission of monthly reports
Knowledge Skills and Attitudes
Qualifications
University degree in the relevant field
Background in pharmaceutical marketing, management and/ or a pharmacist/doctor
At least five years’ experience in pharmaceutical and sales, preferably in a managerial capacity
Experience and success in recruiting and retaining a high performance sales team
Computer literacy (MS Office)
Skills/Experience:
Demonstrated ability to lead and manage a diverse sales team
Demonstrated ability to achieve sales plans
Demonstrated ability to professionally develop and coach team members
Strategy development, project management, problem solving and change management skills
Solid understanding of healthcare and regulatory requirements and issues
Exceptional negotiation skills and ability to build positive working relationships, both internally and externally.
Ability to effectively present information and negotiate with all levels of management
Demonstrated strong oral and written communication skills
Knowledge of Family Planning is added advantage
Attitude / Motivation:
Successful performance at MSI is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. We encourage and expect all team members will demonstrate the following behaviours:
• Initiative
Thinking ahead and taking action to make the most of opportunities by finding the optimum solution
• Innovative
Thinking creatively and outside of the box so that ideas generated create a positive outcome
• Effective Communication
Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.
• Responsive
Being responsive to changing priorities and demands
• Working Efficiently
Planning, prioritising and organising work to ensure work is accurate and deadlines are met
• Sharing Information
Sharing information and knowledge whilst maintaining confidentiality
• Focus on Learning
Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
• Commitment
Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
• Driven
Drive and determination to deliver results
• Accountable
Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate
• Embracing Change
Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
• Motivated
Motivation towards achieving quality results to maximise potential
• Team Player
Working as part of a team by being supportive, flexible and showing respect for each other