Job Title: IT Service Support
Organization: Finance Trust Bank (FTB)
Duty Station: Kampala, Uganda
Reports to: Manager IT Service Management
About US:
Finance Trust Bank is licensed as a Tier 1 Commercial Bank after taking over the financial services business of Uganda Finance Trust Limited (MDI). Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 400,000 depositors and over 23,000’ borrowers, through a network of 36 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
Job Summary: The IT Service Support will provide second line of support for all staff and business partners at Finance Trust Bank , responsible for assigning and resolving support requests, as well as meeting customer satisfaction and continuous service delivery demands.
Key Duties and Responsibilities:
Qualifications, Skills and Experience:
How to Apply:
All suitably qualified candidates should address their applications to Head, Human Resource, Finance Trust Bank, Plot 115 & 121, Katwe. P.O. Box 6972, Kampala, Uganda, and email it to jobs@financetrust.co.ug as well as photocopies of academic testimonials, a CV with at least three reference contacts, including the most recent employer, and telephone number.
Deadline: 10th August 2018
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