Head, Human Resources job at Standard Chartered Bank (Stanchart)

Job Title: Head, Human Resources

Standard Chartered PLC is a British multinational banking and financial services company headquartered in Hong Kong, China. It operates a network of over 1,700 branches and outlets (including subsidiaries, associates and joint ventures) across more than 70 countries and employs around 87,000 people. It is a universal bank with operations in consumer, corporate and institutional banking, and treasury services. Despite its UK base, it does not conduct retail banking in the UK, and around 90% of its profits come from Africa, United Kingdom, United States and the Middle East. Standard Chartered Bank Uganda is the longest established international bank in the country; the first branch was opened in August 1912. We had 11 branches up to 1972 and retained only one branch during the turbulence of the 70s. In 1998 we acquired 4 branches of former Cooperative Bank in November 1999. Standard Chartered Bank Uganda today has a network of 11 branches in Kampala, Jinja, Mbale, Mbarara and Gulu. Standard Chartered Bank Uganda has 29 ATMs and over 600 staff.

Job Summary: The Standard Chartered Bank Head, Human Resources will be responsible for driving bottom-line business performance through creating an effective, efficient organisation where maximising engaging employees is at the heart of every interaction. He / she will also act as a catalyst, stimulating high engagement through great manager behaviours – including appropriate configuration of people product and processes – which ensure employee needs are satisfied and managers and employees are playing to their strengths live the commitments of our Here for good brand promise, acting as a role-model for others. Relentlessly focus our people on the Bank’s values and the behaviours associated with upholding them. The primary areas of responsibility would include Corporate & Institutional Clients, Commercial Clients, Retail Clients and Support Functions covering the Uganda Business Unit. The role holder would be expected to agree and implement a Strategic People Agenda (SPA) for their areas of responsibility ensuring this is aligned to the business/functional strategy, global SPA, EA Cluster & Regional Priorities and the HR Collective Agenda

Key Duties and Responsibilities:

Develop and secure agreement to a Strategic People Agenda for the Country which is aligned to the Global CIC/CC/RC/Functions strategy thereby driving performance through organisation design and a continued focus on the factors which drive engagement
Assist the Country CEO and ExCo in configuring and deploying Group people policies, products and processes to drive engagement thereby driving business performance
Proactively coach the Country CEOs and ExCo within their area of responsibility both as a team and as individuals to drive business performance through high engagement
Make sure that there is a robust talent pipeline to meet the future needs of the Country through managers identifying developing and appropriately stretching talent at every level
Collaborate with the EA Head of HR and Business HR teams on all people related matters for Senior CIC/CC/RC/Functions in the cluster. Ensure HRBPs support and collaborate with BHR teams on products e.g. P3/My Voice/Talent Management to agree stakeholder engagement, drive functional strategies, processes and messages at the Regional level.
Collaborate with colleagues across HR (including specialists and HRSSC) to ensure continuous improvement in the function
Continuously review the Region operating model for alignment to the business strategies using all available data to assess effectiveness and demonstrate pro-activity in surfacing and securing resolution to points of misalignment
Continuously review the country operating model for its cost efficiency and demonstrate proactively in surfacing and securing improvements
Proactively form relationships & influence the people related agendas of regulators & government related organisations within country to ensure SCB’s interests are represented
Serve as a Line manager of the HRBPs CIC/CC/RC/Functions ensuring all aspects of the performance management process are adhered to and driving high engagement for their team

Qualifications, Skills and Experience:

The applicant must possess significant experience of being an HR Business Partner at senior country level
Good knowledge and understanding of CIC/CC/RC/Functions including key products, key roles, Target Operating Model and Strategic Agenda
Possess the ability to understand financials (e.g. interpreting financial statements, budgeting, project accounting)
Past exposure and experience of organisational development (including use of consulting tools and change models)
Ability to create a Strategic People Agenda with success measures
Understanding of the various HR products and how to implement them within a country (e.g. engagement, performance management)
Understanding and practical experience of managing Employee Relations activities and relationships with regulators and government related agencies
Comprehensive knowledge of the latest HR trends, best practices and how to successfully apply them
Uses knowledge, communication and relationship skills to positively influence key business decisions
Forms effective relationships with key Stakeholders across the matrix
Ability to stand up for what is right, in the face of adversity
Excellent communication : clear oral and written skills; effective questioning and active listening
Possess advanced facilitation skills at an individual and team levels
Significant coaching at an individual and leadership level
Gains followership and commitment through confident and courageous influencing
Ability to lead and engage a high performing team as well as performance manage

NB: Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

How to Apply for the job:

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