Categories: Engineering JobsJOBS

Front Office Engineer job opportunity at Global Technology Consultant

Job Title:  Front Office Engineer

Organisation: Global Technology Consultant

Duty Station: Kampala, Uganda

About US:

NFT Consult, a leading HR Consultancy firm, seeks to recruit for it valuable client, Global Technology consultant). NFT Human Resource Solutions are customer tailored per industry requirements and are geared towards increased cost savings, process improvement leading to improved efficiency and effectiveness yet simultaneously strengthening quality and control of resources.

Key Duties and Responsibilities:

  • Actively monitoring of the SDP platform and related nodes using available tools and escalation of any service affecting alarms to Back office teams
  • In charge of the extraction and output of SDP performance and Remedy tickets stats/reports
  • Act as a centralized point of contact to handle complaints/technical inquiries raised by customer care, marketing, and revenue assurance
  • Perform L1 troubleshooting of SDP incidents and furnish L2/L3 teams with all logs/information in support of root cause analysis
  • Provide operational support to daily activities/routines as may be assigned by line manager

Qualifications, Skills and Experience:  

  • The ideal candidate should hold a Bachelor’s degree in any of the following fields; Telecommunications Engineering, Electrical Engineering, Software Engineering, Computer Science, Information Technology.
  • A minimum of two or more years operational support experience in Telecom IN/VAS domain experience required
  • Basic practical experience with UNIX based OS and database operation
  • Good knowledge and understanding of the wireless network and positioning of the IN/VAS elements.
  • The applicant should also be hardworking and self-motivated

How to Apply for the job:

All suitably qualified candidates should visit the web link below and create a profile on the NFT Consult website by entering their e-mail addresses. Please visit web link below and click Apply now if convinced you have the job requirements. The applications/CVs should be prepared in English and submitted in either MS Word or PDF format will be considered.

Click Here

Click here to see more jobs available

Times Reporter

Recent Posts

Uganda Launches TVET Reforms to Boost Employment

The Ugandan government has introduced reforms in the Technical and Vocational Education and Training (TVET)…

2 weeks ago

Mbarara University Holds 31st Graduation, Welcomes New Vice Chancellor

Mbarara University of Science and Technology (MUST) held its 31st graduation ceremony on 19th October…

2 weeks ago

Love Languages Unpacked: How to Communicate Love in Ways That Truly Resonate

Discover the five love languages and learn how to communicate love effectively in your relationships.…

2 weeks ago

Uganda, India Discuss Operationalisation of National Forensic Sciences University in Jinja

The Chief of Defence Forces (CDF), Gen. Muhoozi Kainerugaba, met with Indian High Commissioner to…

3 weeks ago

Ndejje University Graduates 1,067 at 26th Ceremony, Urged to Be Innovators

Ndejje University held its 26th graduation ceremony on October 11, 2024, at the main campus…

3 weeks ago

Makerere Launches ‘Safer Campuses Campaign’ to Combat Gender-Based Violence

Makerere University has launched the "Safer Campuses Campaign," a multi-university initiative aimed at tackling Gender-Based…

3 weeks ago

This website uses cookies.