Job Title: Financial Inclusion Officer (12 Fresher Job Opportunities)
Organisation: Opportunity Bank (OBUL)
Duty Station: Kampala, Uganda
Reports to: Refugee Finance Program Associate – with dotted lines to Branch Manager
About US:
Opportunity Bank Uganda Ltd (OBUL) is a member of Opportunity International, a global microfinance institution that provides access to financial services in 27 Countries globally serving over 2 Million customers with Savings, Credit and other transformational services aimed at transforming the lives of low income earners.
Job Summary: We are seeking to recruit a suitable candidate to fill the position of Financial Inclusion Officers (12 positions)- Refugee Innovation, Self-Reliance, Empowerment-Transition (RISE-T) project.
The incumbent will be responsible to deliver financial literacy and business skills training to refugees and host community both in the urban and rural settings. He/she will be a point of contact for the local communities, SACCOs and Village Savings and Loan Associations (VSLAs) for Opportunity Bank. In this capacity, he/she will carry out identification of participants, lead training activities, support product awareness activities and bank linkages.
Key Duties and Responsibilities:
Training:
- Deliver both financial literacy and business skills trainings for refugee groups, individuals, VSLAs, SACCOs, and general targeted segments of refugees including the host communities.
- Mobilise and Training of groups in the rural or urban setting.
- Maintaining relationships by visiting groups, attending group meetings for the cycle of training
Groups engagement
- Customer service, handling client enquiries and advising them on moving from group to individual loans when ready and guiding them on how to apply for those loans
- Maintain relationships by visiting groups, attending group meetings at least twice a month
- Instructing Groups on OBUL account opening procedures.
Train refugee clients about OBUL
- Expectations from OBUL, terms and conditions
- Mobilizing new groups and VSLAs outside in the settlement
Risk management and compliance
- Ensure compliance with Finance policies and procedures, BOU regulations, budget parameters, and procedures and the operational risk management framework within the Bank.
Communicating information effectively
- Excellent level of verbal and written communication with branch manager and financial Inclusion Manager.
- Facilitating appropriate information flow amongst staff and with key stakeholders.
Building collaborative relationships
- Building and promoting constructive internal and external relationships.
- Confidence and ability to deal diplomatically at all levels including senior management
- Strong networking and skills.
Ensure implementation of transformation activities at the branch such as:
- Data collection
- Capture of client success stories
Risk Management and Compliance:
- Identify and communicate any risk factors to enable deployment of faster mechanism in place to for quick and early detection and escalation of issues when they arise.
- Ensure compliance with Finance policies and procedures, BOU regulations, budget parameters, and procedures and the risk management framework operational within the Bank.
- Responsible in resolution of any underlying issues raised in the refugee portfolio as well as ensuring no repeat findings.
Others:
- Any other duties as advised by the Branch Manager and Program Associate.
Qualifications, Skills and Experience:
- The applicant must hold an A ‘level Certificate or equivalent
- Any additional qualification or evidence of attending a relevant course provides additional competitiveness.
- At least one year of experience working with refugees as full time or volunteer capacity.
- Ability to communicate fluently in English.
- A refugee or a national preferably from Nakivale or Rwamwanja Refugee Settlement.
- Strong interpersonal, partnership brokering and networking skills
- Strong in in English and at least languages spoken in the refugee settlement
- Knowledge of Swahili will be an added advantage.
- Ability to travel long distances to reach the most remote
- Have good written and numeracy skills
- Strong customer care and oral communication
- Experience in preparing reports
- Team work
- Working under pressure with minimum supervision
- Planning and Organising Opportunity Bank is an equal opportunity employer.
NB: All qualified candidates are encouraged to apply, regardless of disability, gender, marital status, religion and ethnicity.
How to Apply:
All suitably qualified and interested candidates should send their signed application letters together with their resume to recruitment@opportunitybank.co.ug
Deadline: 16th February 2023.