Corporate Account Manager job vacancy at Airtel Telecom

Job Title:  Corporate Account Manager

Organisation: Airtel

Duty Station: Kampala, Uganda

Reports to: Head Corporate Sales

About Airtel:

Airtel was launched in Uganda in 1995 and is Uganda’s most innovative mobile phone operator, which has introduced many “firsts” in the telecommunication sector such as: Pre-paid plans, Post-paid plans, International roaming, Dedicated customer care, One rate to all networks, Fax and Data, Call forwarding, Per second billing, Freedom Forever and Mobile Top up.  Airtel in Uganda is a great success story in Uganda. Our customer base has grown tremendously – so has our coverage – and our service quality is unsurpassed in the market.

Job Summary: The Corporate Account Manager will be responsible for overseeing the conceptualisation, planning, development and implementation of Account Management within the Corporate Sector with a view to maximize company revenue and achieve set targets for both revenue and accounts.

Key Duties and Responsibilities:  

• Identify opportunities in the market and develop strategies to realize sales
• Increase penetration and revenue by offering total solutions
• Grow and retain account revenues and analyze the revenue trends
• Actively monitor competitor activity within the segment and report with recommendations for action.
• As the customer interface, ensure accountability and develop relationships through account and customer relationship management.
• Manage discounted services within the assigned accounts, ensuring that discounts reflect a quantifiable value to the company
• Conduct customer needs analyses and account audits including usage patterns and industry trends so as to develop actionrecommendations.
• Initiate and manage loyalty and retention plans for corporate accounts.
• Actively coordinate with other departments in order to obtain quality service and product delivery and effectively resolve Corporate customer queries.
• Monitor outstanding account balances in a timely manner and liaise with credit control to ensure accounts owing are settled

Qualifications, Skills and Experience:  

• The candidate should hold a Bachelor’s degree in business, sales, or equivalent training in business or sales management
• A minimum of three years’ experience of direct sales.
• Exposure to the Telecommunications Industry or FMCG environment
• Solid knowledge of channel and direct sales
• Ability to operate in a performance driven organization
• Good driving skills
• Excellent command of English

How to Apply for the job:

All suitably qualified and interested Candidates are invited to send their applications and updated CVs with a day phone contact, address and an email address to – The Talent Acquisition & Talent Management Manager via Email to: vacancies@ug.Airtel.com

Deadline: 27^th January, 2015

NB:

• Attach copies of all academic documents.
• Soliciting of influence of any nature will lead to an automatic disqualification.
• We regret that only short listed candidates will be contacted.

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