Job Title:   Claims Executive  (Fresher Jobs)  

Organisation: Marsh

Duty Station:  Kampala, Uganda

About US:

colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people.

Job Summary:  We currently have a fantastic opportunity for a Claims Executive to join our Claims Operation team-based Kampala, Uganda. This is the perfect role for someone with a background in insurance claims or having previously worked in an Insurer /Broker claim’s role OR one looking to join an established, market leading insurance broker working claims and clients.

What can you expect?

• Full on the job training
• A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
• To build and maintain an excellent rapport with our clients, providers, and colleagues across the Group

Key Duties and Responsibilities:

• Proactive Management of an allocated caseload which includes complex and high value cases.
• Ensure all Client requests and queries are dealt with promptly and accurately.
• To gather all relevant claims information & documentation.
• Provide claims guidance to clients managing expectations and ensuring that they are kept informed and advised of all necessary developments.
• To action all new claims & report to the relevant insurers within applicable SLA’s & KPI’s.
• Effective communication with all key stakeholders attending internal meetings representing claims
• Build and manage effective internal and external relationships with all involved parties.
• Proactive diary task management.
• Ensure all files are maintained and data capture accurate and up to date.
• Produce claims reports as required.
• To ensure all regulatory process requirements are adhered to.
• Process claims in accordance with Marsh professional standards and requirements.
• Ensure claims are accurately reserved.

Also Read: Monitoring and Evaluation Officer Job – National Union of Women with Disabilities of Uganda (NUWODU)

Qualifications, Skills and Experience:

• The applicant must hold a Diploma or university degree preferred (or equivalent experience)
• One year of work experience
• Clear and concise oral and written communication skills (English)
• Strong numerical skills
• Excellent organization skills – able to prioritize work and meet deadlines
• Excellent interpersonal skills – able to work within a team
• Ability to work under pressure and multitask
• Proficient in Microsoft Office tools (or equivalent) – Outlook, Word, and Excel
• Strong problem-solving capabilities

What makes you stand out:

• Previous claims handling experience, with either an Insurer or Broker
• Insurance qualifications or a willingness to study for and obtain
• A genuine keenness to build a career within the insurance industry

How to Apply:

All candidates who wish to join Marsh should apply online at the link below.

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