Card Assistant Job – TotalEnergies

Job Title:  Card Assistant (Fresher Jobs)

Organisation: TotalEnergies

Duty Station:  Kampala, Uganda

About US:

TotalEnergies is a broad energy company that produces and markets energies on a global scale: oil and biofuels, natural gas and green gases, renewables and electricity. Our 105,000 employees are committed to energy that is ever more affordable, cleaner, more reliable and accessible to as many people as possible. Active in more than 130 countries, TotalEnergies puts sustainable development in all its dimensions at the heart of its projects and operations to contribute to the well-being of people.

Key Duties and Responsibilities:

• Assist the project team in preparing client roll out plan.
• Regular follow up to ensure training needs are assessed and met
• Assist Customers during the pilot process from start to end of transaction.
• Ensure all requests are sent to Back office for processing and inform customer about processing time
• Give timely feedback on deployment progress and station staff training
• identify training needs and familiarize station staff with new castle EPTs and their interface
• Run demos for onsite and offsite trainings for Customer Attendants, Supervisors, Dealers (pilot and live)
• Assist CSEs in carrying out on site trainings for Myfuel+ and develop commissioning checklist.
• Identify dealer training needs and formally communicate on impact of change in transaction process on dealers.
• Conduct basic on-site training for dealer on internet basic information provided by project team, TFTS
• Report any gaps between current (Tom card) and Myfuel+ customer journey and report to the project team accordingly.
• Identify changes in extranet and card application process and train existing clients.
• Ensure all requests are sent to Back office for processing and inform customer about processing time
• Send forms for blocked card requests or change in parameters by email

Also Read: Project Officer – MEAL Job – Catholic Relief Services (CRS)

Qualifications, Skills and Experience:

• The applicant for the TotalEnergies Card Assistant job must hold a Bachelors’ degree in Information Technology, Business Computing and Computer Science
• Data collection and management skills
• At least one year of working experience in a fast-paced environment
• Interest in information/ database systems
• High levels of integrity, ability to work independently and in a team.
• Effective communication skills.
• Willing to travel within the country when need arises.

How to Apply:

All suitably qualified and interested applicants should apply online at the link below.

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