Apply for Quality Assurance Coordinator job opportunity at Mengo Hospital

Job Title:  G03-Int: Quality Assurance Coordinator

Organisation: Global Health Corps (GHC)

Placement Organisation: Mengo Hospital

Duty Station: Kampala, Uganda

Salary: Monthly Stipend of 550 dollars per month

About GHC:

Global Health Corps pairs intelligent and passionate fellows with organizations that require new thinking and innovative solutions. We provide these young leaders with the tools to remain connected after their fellowship year finishes, deepening their ability to enact change through heightened skills and strong partnerships. We currently place fellows in Burundi, Malawi, Rwanda, Uganda, the United States, and Zambia.

About US:

Mengo Hospital was founded in 1897 in Kampala, and is the oldest hospital in Uganda. It currently serves as an urban community hospital that provides modern medical care.  provides comprehensive care including radiology, obstetrics, dentistry, orthopedics, and surgery. Additionally, Mengo Hospital provides critical training and education to health professional through its various programs in midwifery and nursing, health sciences, and laboratory technology. Mengo Hospital also has a dedicated research and development team that works to find new solutions to health issues in Uganda.

Job Summary: The Quality Assurance Coordinator will be primarily responsible for conducting hospital reviews and developing patient care protocols. The fellow will coordinate performance reviews, document best practices and lessons learned, and continuously suggest improvements in patient care protocols. Additionally, the Quality Assurance Coordinator will monitor the implementation of systems and strategies for managing quality improvement (QI) initiatives impacting core clinical processes and critical patient care functions in line with Ministry of Health (MoH) policy for continuous quality improvement (CQI).

Key Duties and Responsibilities: 

• In charge of developing hospital quality improvement strategy and budget
• Develop and monitor the implementation of CQI work plans and manage the CQI budget
• Establish and train functional departmental quality improvement teams
• Implement continuous quality improvement initiatives in accordance with the guidance from the Health Sector Quality Improvement Framework and Strategic Plan (2010/11 – 2014/15)
• Manage quarterly quality improvement planning to set CQI targets and projects for the hospital and performance review meetings by QI teams in different departments
• Develop and strengthen the system for monitoring quarterly quality assessment exercises in the hospital, monthly investigations of incidents by QI teams, and the feedback process from QI teams in line with MoH guidelines for QI
• Build the capacity of Mengo Hospital health professionals in CQI to promote QI awareness through trainings, mentorships and support supervision in line with the CQI training manual of MoH
• Carry out operational CQI research based on documented lessons learned and organize periodic workshops for key stakeholders to share experiences in line with research guidelines
• Analyze clinical audits and data to direct prioritization of quality improvement initiatives
• Analyze client satisfaction surveys to inform the design of content and care processes
• Design tools for monitoring and evaluation and create systems for data collection and entry
• Plan, organize and coordinate quality audits in the hospital
• Ensure appropriate maintenance and continuous review of process and policy documents
• Write regular reports on hospital QI initiatives

Qualifications, Skills and Experience: 

• The GHC fellow should have a Clinical background (MBCHB, BScN or RN) with additional training in quality improvement/management in health care setting, health services management or public health
• Possess a background in statistics or other data gathering methods
• Strong research background, including data analysis and reporting writing skills
• Wide experience and/or understanding of patient care processes, quality/process improvement or total quality management (at least three years)
• Possess the ability to assume responsibility with limited supervision, exercise initiative and judgment and make decisions within the scope of assigned responsibility
• Data analysis and report writing experience
• Ability to be self-motivated and take initiative

Job Terms and Conditions: Fellows will be provided with housing, health insurance and a living stipend of $550/month. Additionally, fellows will receive an award of $1500 upon successful completion of the fellowship year. Flights to and from the placement site and all other costs associated with GHC programming are included, including $600 in professional development funds. Housing will be arranged in Mengo, Kampala.

Note: The living stipend and completion award may be paid out in USD or local currency, as determined by the placement organization.

How to Apply for the job:

All applicants who desire to be placed by the Global Health Corps in the aforementioned organization should express interest by clearly following the instructions at the web page below.

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Deadline: 3^rd February, 2015

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