Job Tittle: Information Technology Support Officer
Duty Station: Iganga, Uganda
Salary: Monthly Stipend of 550 dollars per month
Global Health Corps pairs intelligent and passionate fellows with organizations that require new thinking and innovative solutions. We provide these young leaders with the tools to remain connected after their fellowship year finishes, deepening their ability to enact change through heightened skills and strong partnerships. We currently place fellows in Burundi, Malawi, Rwanda, Uganda, the United States, and Zambia.
About UDHA:
Uganda Development and Health Associates (UDHA) is a non-profit organization established in 2003 and dedicated to serving the poor and vulnerable members of our society. Due to the vast number of factors contributing to poverty and health inequity in Uganda, UDHA members come from a wide variety of professional backgrounds, including: public health, social work, agriculture, community development, education, environment, and economics.
UDHA engages a multi-sectoral and professional approach with strong community participation and ownership for the enhancement of health, human rights, and development initiatives. UDHA is currently involved in various community-based interventions including: HIV/AIDS, maternal and child health, nutrition, advocacy, adolescent sexual reproductive health, income generation activities for young single mothers, and immunization.
Job Summary: The Information Technology Support Officer will work on strengthening UDHA’s technology-based systems and improving the associated support systems and infrastructure. This includes: providing ongoing technical support to UDHA staff; increasing technological capacity of the organization; leading training sessions on various IT systems and overseeing the rollout of new technologies.
Deadline: 26th January, 2014
Key Duties and Responsibilities:
1. Capacity Building and Training:
- Provide training and capacity building for staff in IT management
- Dialogue with staff/clients through IT challenges – either face to face or over the telephone— in order to set up systems or resolve issues
- Rapidly establish a good working relationship with staff and other partners
2. Ongoing Technical Support:
- Troubleshoot system and network problems and diagnosing and solving hardware/software faults
- Replace parts as required
- Offer technical support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Monitor and maintaining computer systems and networks
- Set up new users’ accounts and profiles and dealing with password issues
- Conduct electrical safety checks on computer equipment
3. Technology Expansion and Rollout:
- Test and evaluate new technology
- Install and configure computer hardware operating systems and applications
- Support the roll-out of new applications
4. Perform any other Responsibilities:
- Respond within agreed time limits to requests for assistance
- Attending to tasks until completion (or referral to third parties, if appropriate)
- Prioritize and manage many open cases at one time
Qualifications, Skills and Experience:
- The Job suitor should posses experience in information technology, such as software implementation, hardware support and/or system design
- Familiarity with database design and maintenance
- Strong analytical & decision-making skills
- Computer literacy skills i.e. Proficiency in MS office (Word, Excel, Access, PowerPoint
- Proven English language writing and editorial skills
- Ability to work in a team environment, but with self-sufficiency and self-motivation
- Strong interpersonal skills coupled with excellent communication skills: verbal, written, listening, presentation and facilitation
- Fluency in spoken and written English
- Capacity to multi-task: flexible and capable of working under pressure and tight deadlines with demonstrated ability to prioritize across multiple projects and relationships
- Ability to work in rural settings
- Strong interest in local and global public health
- Technical training and reporting skills
Age: Below 30 Years
Job Terms and Conditions: Fellows will be provided with housing, health insurance and a living stipend of $550/month. Additionally, fellows will receive an award of $1500 upon successful completion of the fellowship year. Flights to and from the placement site and all other costs associated with GHC programming are included, including $600 in professional development funds. Housing will be arranged near the placement site in Iganga, a rural community in Eastern Uganda.
Note: the living stipend and completion award may be paid out in USD or local currency, as determined by the placement organization.
How to Apply:
All applicants who desire to be placed by the Global Health Corps in the aforementioned organization should express interest by clearly following the instructions at the web page below.
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I love the way they help people how to control their problems without struggling
Good opportunities