Job Title: Analyst – Forensic Investigation
Organisation: MTN Uganda Limited
Duty Station: Kampala, Uganda
Reports to: Manager – Forensics Investigation
About US:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Key Duties and Responsibilities:
- Assess Fraud trends and identify best practice in relation to fraud prevention
- Appropriately plan and scope Fintech and GSM Fraud investigations to ensure adequate focus on key investigation areas
- Coordinate and carry out Fraud prevention training and awareness for Telco and Fintech staff.
- Plan and coordinate the effective use of proactive data analytics, including Continuous Controls review, preferably through scripts in SQL and ACL exchange.
- Communicate the results of forensic investigations, via written reports and oral presentations to management
- Gather, record and securely retain evidence relating to investigations in accordance with current legislation, codes of practice and the MTNU Fraud risk management framework.
- To maintain confidentiality and discretion in carrying out all duties of the position.
- Track status and prepare periodic summaries of fraud trends as appreciated and from related industry sources to enhance fraud management across the business
- Continuously review the MTNU open API framework and ecosystem for potential exploits/flaws.
- Maintain a fraud incidents, intelligence and losses database. Supporting with the dissemination of timely and concise intelligence to relevant teams across the GSM and Fintech environments
- Perform root cause analysis of fraud incidents and follow through on implementation of agreed actions to ensure required improvement or resolution of weaknesses.
- Prepare fraud risk alerts based on identified root causes for dissemination to other MTN operations.
- Implementation of fraud trend analysis to ascertain emerging and existing fraud risk areas based on complete and potential loss data
- Liaise closely with Uganda Police and monitor cases handed over to them for court processes ensuring that exhibits used in court are returned to MTN Uganda.
- To conduct formal recorded interviews with suspects and witnesses in accordance with current legislation and codes of practice
- To conduct witness interviews and take concise statements in accordance with current legislation and codes of practice
- To take static and mobile surveillance as required, utilizing covert equipment where appropriate, in accordance with current legislation and codes of practice
- Support in the performance of Fraud risk assessments and other proactive fraud risk management initiatives.
Qualifications, Skills and Experience:
- The applicant must hold a Bachelor’s degree in Statistics, Telecommunications Engineering, Accounting, Finance or Information Technology.
- Professional qualification in any of the following Forensics/Fraud examination/Information security Certifications; CFE, CFCE, CHFI, GCFA, CISM, CISA, , CEH
- Experience in performing professional fraud investigations including the use of digital forensics tools e.g. Encase, FTK
- Certification in Encase DF120-Digital Forensics Foundation
- Certification in Encase DF240-Building an investigation
- Experience in use of CAATs Preferably ACL
- Technical working experience in the Fintech and GSM environment
- Minimum of 3 years’ experience covering Fraud Detection, Prevention, and Investigations
- Experience liaising/dealing with Law enforcement agencies
- At least three years of experience using Analytics techniques and tools i.e. Big Data analytics
- Experience in high transaction digital environments
- Previous exposure and experience using digital forensics software e.g. Encase
- Strong analytical skills;
- Excellent Interview, interrogation and listening skills
- Data mining, extraction and analytics
- Prior practical experience in occupational fraud investigations
- Experience in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions.
- Strategic understanding of the Telecommunications environment including Fintech.
- Effective oral, presentation and written communication skills.
- Exemplary Planning and Time Management skills.
- Must have attention to detail.
- Possess strategic thinking abilities
- Mature persona with the highest degree of integrity, honesty and trust
- High levels of confidentiality, Proven planning and organizational skills
- Ability to maintain composure under pressure while meeting multiple deadlines
MTN Uganda Limited has the obligation to safeguard its employees through providing a working environment that is safe and without risk to the health of its employees. MTN has a Vaccination policy for all its employees to be fully vaccinated against Covid-19 in order to work from its offices and premises. Female applicants are strongly encouraged to apply.
How to Apply:
All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the link below.
Click Here
Deadline: 26th October 2022
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