ICLA Coordinator Job - Norwegian Refugee Council (NRC)

Job Title: ICLA Coordinator

Organisation: Norwegian Refugee Council (NRC)

Duty Station: Kampala, Uganda

Reports to: Multi Core Competency Project Manager

About US:

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Job Summary: The purpose of the Information, Counselling and Legal Assistance (ICLA) Coordinator position is to implement delegated ICLA program portfolio and plan, manage, oversee and monitor the ICLA activities In Kampala urban response. She/he will be responsible for the formulation, design, planning, implementing, and ensuring quality implementation of all ICLA activities. The following is a brief description of the role:

Key Duties and Responsibilities:

Generic responsibilities

Line management of ICLA project field staff
Adherence to NRC policies, guidance and procedures and awareness of NRC global and regional strategies
Contribute to ICLA strategy development, project proposals, and provide input on needs and gaps, considering where appropriate the role of cash-based interventions and market-based programmes
Manage and implement delegated portfolio of ICLA projects (activities, budget, and project documentation) as delegated from the Multi CC PM in line with proposals, strategies, and donor requirements, and ensure high technical quality
Provide regular progress reports to the Multi CC PM
Promote and share ideas for improvement and necessary changes in the activities
Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist
Ensure capacity building of project staff and transfer key skills
Liaise and collaborate with relevant local authorities and other key stakeholders
Promote the rights of refugees, IDPs, host communities in line with the advocacy strategy

Specific responsibilities

Oversee implementation of ICLA project activities on legal and civil documentation, housing, land and property rights and employment laws and procedures in Kampala urban, targeting both refugees and host communities. Provide support to Southwest Uganda when required
Provide day-to-day support to ICLA program teams at field level in developing clear work plans and targets and following up on implementation and engage in regular performance monitoring of projects
Support the development of quality programming, identifying key areas for further follow up, devising strategies and supporting implementation to improve and monitor quality in NRC’s ICLA approaches
Conduct ICLA specific technical assessments and research, present recommendations and adapt program implementation to needs and context
Actively participate in relevant coordination forums, working groups, and county coordination forums when requested
Develop training modules and provide specific technical learning or/and training for project staff including refugee community staff and support capacity building on ICLA thematic areas amongst partners
Conduct work planning, mid-term and end-term performance review for staff under the supervision of the ICLA Coordinator
Work alongside the M&E and grants team to ensure that data is regularly collected and analyzed to feed into the production of timely and quality donors and internal NRC reports.
Develop and implement approaches that promote safe programming and protection mainstreaming and coordinate with NRC’s Protection specialist and partners including on protection case referrals
Promote NRC’s Child Safeguarding Policy and ensure awareness of the policy amongst NRC ICLA staff and partners including reporting and investigation procedures
Contribute to creating an enabling environment for the implementation of cash-based interventions, working with support teams in the institutionalization of cash (capacity building, guidance and SOP development).
Ensure that programme activities are documented in line with NRC procedures for Securing Supporting Documentation (SSD), including Reconciliation of Deliverables (RoD).
Ensure all activities are implemented in accordance with NRC Safe and Inclusive Programming (SIP) guidelines, policies, and report any breaches/concerns in a confidential manner, through NRC reporting channels
Promote and secure a safe working environment for reporting concerns/breaches and ensure that all cases reported are processed in a confidential and sensitive manner

Qualifications, Skills and Experience:

The applicant must hold a Bachelor’s Degree in law, political science, social science, or other relevant discipline
At least five years of experience from working with relevant programming in a humanitarian/recovery context, with at least 2 years in managing teams
Documented strong experience managing protection projects in an international, national, humanitarian, or human rights organization
Previous experience from working in complex and volatile contexts
Documented results related to the position’s responsibilities
Knowledge about own leadership skills/profile
Fluency in English, both written and verbal
Strong knowledge of the humanitarian context in Uganda in general, and the refugee response in Kampala and Southwest Uganda
Knowledge of local languages desirable
Documented skills in Programme/Project Management (formulation, implementation, programme cycles and reporting) and resource planning
Experience from community-based approaches, cash-based interventions, community mobilization and engagement
Experience in establishing relationships and coordinating with government and traditional leaders
Proven skills and experience in successfully managing field teams, and able to train and manage teams for effective quality implementation (to listen, advise, support, solve conflicts, motivate, etc.)
Experience from working with partnerships
Solid computer skills, including MS Word, Outlook and Excel required
Familiarity with international refugee law and human rights law. Knowledge of SPHERE standards and other global humanitarian and protection standards
Ability to resolve individual and group conflicts