Projects Support Officer Job

Job Title: Projects Support Officer (Fresher Jobs)

Organisation: KCB Bank Uganda

Duty Station: Kampala, Uganda

About US:

KCB Bank Uganda which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks. Currently KCB Bank Uganda has 14 branches complemented with 16 ATMs spread on Kampala Road, Commercial Plaza, Ben Kiwanuka, Luwum Street, Oasis Mall Sixth Street, Arua, Elgon Masaba, Fort Portal, Gulu, Hoima, Lira, Mbarara and Jinja that offer trade financing, corporate and retail banking services to customers.

Job Summary: The Projects Support Officer will support the project office to ensure that projects are delivered in time, get involved in the pre-project activities such as reviewing project documentation and review business processes to ensure lean and efficient customer journeys.

The role holder will also ensure that the Project management office maintains proper documentation of all as per the guidelines.

Key Duties and Responsibilities:

Provide administrative services and support to Project Manager in form of filing and distribution of documents, etc.
Help in project planning, reporting and risk management.
Prepare minutes for the Project Steering, Process Performance Committees, Benefits realization meetings
Prepare meetings and minutes for all the project and sub committees and follow up on actions to ensure all parties deliver on the agreed deliverables (Vendors and Internal stakeholders).
Maintain centralized folder of all documentation on the project related documents for Audit and BOU preparation.
Document process flows for the project office and support in documentation of process flows for the different departments.
Undertake research and competitor benchmark and projects development and review.
Follow up on sign off of approved projects papers and other documentation.
Communicating with people all across the organization.
Support in coordination of project activities.
Coach the different departmental process champions in process mapping.

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Qualifications, Skills and Experience:

The applicant must hold a Bachelor’s degree – IT, Statistics, Commerce, Quantitative Economics and Arts in Economics.
Professional Qualifications
Master’s Degree
Project Management Fundamentals
Financial Services Industry Knowledge
Benefit / Value assessment
Experience at working both independently and in a team-oriented, collaborative environment is essential.
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Reacts to project adjustments and alterations promptly and efficiently.
Flexible during times of change.
Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
Persuasive, encouraging, and motivating.
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
Strong written and oral communication skills.
Strong interpersonal skills.
Adept at conducting research into project-related issues
Must be able to learn, understand, and apply new technologies.
Customer service skills an asset.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Excellent analytical and problem-solving skills.
Excellent negotiation skills
Strong leadership, people management skills
Enthusiastic
Focus on teamwork.
Results driven.
Ability to coach others.
Time management and excellent organisational skills
Strong communicator.
Multitasker
Ability to work under pressure.
Ability to multitask.
Leadership skills.
Communication and an adeptness in IT.