Job Title:  Applications Administrator

Organisation: National Information Technology Authority-Uganda (NITA-U)

Duty Station:  Kampala, Uganda

Reports to: Manager Data Centre

About US:

The National Information Technology Authority-Uganda (NITA-U) is an autonomous statutory body established under the NITA-U Act 2009, The Authority is under the general supervision of the Ministry of Information Communications Technology and National Guidance (MOICT&NG). The National Information Technology Authority, Uganda was established with a mandate to coordinate, promote and monitor the development of IT in the context of social and economic development of Uganda.

Job Summary:  The Applications Administrator shall be responsible for the installation, development, testing, deployment, optimization, and documentation of servers.

Key Duties and Responsibilities:

• Responsible for installing, configuring, documenting, and maintaining business applications, servers including but not limited to electronic communication, image capturing, servers, workstations, and peripheral devices.
• Monitors and analyzes performance across the organization’s business applications, servers.
• Provides performance statistics and reports for application services, servers.
• Assists in maintaining the effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
• Collaborates in development of business continuity and disaster recovery plans and maintains current knowledge of plan deliverables. Maintains, and documents enterprise-wide backup and recovery system.
• Manages, monitors, and configures workload automation systems.
• Responds to emergency outages in accordance with departmental policies, procedures, business continuity, disaster recovery plans and serves in an on-call rotation.
• Remains current with the latest technologies.
• Assists in ensuring connectivity across all organizational networks and third-arty interfaces.
• Administers network user accounts, permissions, and access rights.
• Recommends strategies for improving the effectiveness and efficiency of existing systems and assist in the design and deployment of new systems. Research hardware and software products to justify recommendations.
• Collaborates with vendors to determine the most cost-effective solution possible while meeting business needs.
• Assist in managing technology vendors and contracts.
• Responsible for server and licensing asset management.
• Performs other duties as assigned.

Qualifications, Skills and Experience:

• The applicant should at least hold a Bachelor’s Degree in Computer Science, Information Systems, Information Technology, or Telecommunications Engineering.
• Professional certifications such as MCSE, ITIL MCSA, CCNA, etc, will be an added advantage.
• At least three years of experience in IT support functions.
• Experience/Knowledge in Linux, virtualization and cloud computing platforms will be an added advantage.
• Interpersonal Skills – Ability to work on own initiative as well as in a team;
• Capacity to establish credibility, and trust and partnership
• Excellent communication and report writing skills.

How to Apply:

All interested applicants who meet the job requirements/specifications and with the right personal attributes are invited to complete and submit their application for, Download Here, with a cover letter, supported by curriculum vitae, copies of certificates and testimonials, and must specify day time telephone contact and email addresses of both the applicant and three referees, to the address below.

The Executive Director,

National Information Technology Authority – UGANDA (NITA-U),

Palm Courts, Plot 7A, Rotary Avenue (former lugogo bypass)

P.O. Box 33151, Kampala-Uganda

Tel: 0417 801 038

via email: hr@nita.go.ug

Deadline: 20th February 2023 by 5:00pm

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