Job Title: Teller (Several Fresher Customer Service Jobs)
Organisation: I&M Bank Uganda
Duty Station: Kampala, Jinja and Arua, Uganda
Reports to: Branch Operations Manager
About US:
I&M Bank is a leading banking and insurance group in Eastern Africa with a presence in Kenya, Mauritius, Rwanda, Tanzania and Uganda. I&M Bank Uganda is a commercial bank headquartered at Kampala Road plot 6/6A with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers.
Job Summary: The Teller will provide exceptional customer Service while processing deposits and pay out funds in accordance with bank procedures and accurately record all transactions and balance each day’s operations.
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Key Duties and Responsibilities:
- Accurately pay and receive cash on behalf of the Bank.
- Support the operations and service functions of the branch, including adherence to policies and procedures.
- Identification and referral of sales opportunities by uncovering financial needs and educating customers on banking products and services.
- Cross sell bank products (i.e. Banc assurance, digital banking) to the customers.
- Buy and sale foreign currencies using approved rates confirmed by Treasury.
- Process Money Transfer transactions using the available bank platforms.
- Issue out debit cards, and Cheque banks to customers
- Respond to customer queries or refer them to the appropriate service channels where necessary.
Qualifications, Skills and Experience:
- The applicants for the Teller jobs must hold good first degrees or equivalents in any discipline.
- Experience in sales and /or cash handling is required.
- Possess good interpersonal/communication skills
- Basic accounting knowledge
- Willing to delight customers, above and beyond the call of duty
- Excellent communication skills (is able to communicate clearly, both written and in speech)
- Possess a strong numerical skill.
- Demonstrates Accuracy and attention to detail.
How to Apply:
All suitably qualified and interested applicants should apply online at the link below.
Deadline: 29th November 2022 by 5:00pm
Teller Job – I&M Bank Uganda added by Miiro Allan on
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