Job Title: CREDIT SUPERVISOR
Organisation: Pride Micro-finance Limited
Duty Station: Bukoto, Kampala, Uganda
Monitor and accelerate growth of the credit products through supporting the branch credit teams in achieving the set operational and institutional targets.DUTIES AND RESPONSIBILITIES:1.Support the branch staff to book loans and ensure portfolio growth.
• Notify the supervisor of branch issues arising and review feedback on performance of MAFL
• Review loans that have been booked for further approval and advise SCM-ILS as appropriate.
• Manage relationships for big loan clients.
• Review and recommend for approval loans exceeding branch approval limits.
• Share performance reports with the branches on their performance.
• Mobilize clients for credit loan products.
2.Prepare reports for management and branch staff.
• Source, prepare and provide performance analysis report for credit products.
• Notify branches of issues arising with appropriate solutions.
• Review performance of MAFL product and investigate reasons for variances and recommend solutions where necessary.
3.Mobilize deposits to reduce on cost of borrowing.
• Market the credit products to new potential borrowers.
4.Participate in setting of branch targets for group products in line with operations set projections figures.
• Conduct case load analysis.
• Review of the products targets and analyze anticipated growth trends.
5.Support branch credit staff achieve the set credit targets through.
• Training of credit teams.
• Review turnaround time of loans and advise the SCM – ILS
• Review and monitor compliance to credit policies and make recommendations for corrective action where lapses are noted.
• Assist in addressing issues raised in internal and external audits.
• Participate in the recruitment and selection of staff.
• Conduct branch visits and spot-checks to build capacity and ensure adherence to Pride policies and procedures
6.Follow up and recover written-off loans and support branches in recovery.
• Monitor quality of assets in the product portfolio and initiate action to improve performance.
7.Ensure that all lending related client complaints received are addressed.
• Verify customer complaints and compliments registers.
• Ascertain the percentage of resolved/escalated client inquiries and complaints and advise SCM – GLS in a timely manner.
JOB SPECIFICATION:
Qualifications:
Bachelor’s degree in Commerce, Economics, Microfinance, and Business Administration or any relevant /related field.
Experience:
• At least 4 years working experience in a similar position for external applicants.
• At least 3 years working experience as supervisor or credit officer handling group products
Competencies:
• Business Acumen skills.
• Problem solving and decision-making skills.
• Communication and reporting skills.
• Planning and administration skills
• Analysis skills.
• Team work and interpersonal skills
Apply To: recruitment.pridemicrofinance.co.ug