Job Title:       R&D Insights Officer

Organisation: SolarNow

Duty Station: Kampala, Uganda

Reports to: R&D Manager

About Us:

SolarNow is an asset financing company that sells high quality solar product and appliances to households and businesses in Uganda. The company started in 2011 and has since opened 46 branches throughout Uganda, employs around 600 people.

Job Summary: The R&D Insights Officer will be responsible for owning the product insights engine, through data collection, analysis and reporting; allowing the R&D team to focus product interventions and improve customer satisfaction.

Key Duties and Responsibilities:   

• Plan:  Organise own time to ensure data collection across the company andexternally, including field visits to clients and product competitors/suppliers.
• Do: Run the product insights engine each month through insertion of data and create a monthly report with easy to use information for others to act on. Further data manipulation exercises with reports as required based on insights such as market baselining and individual product analysis.
• Check:  Verification of data and excel models to ensure all information is correct.Ensure engine is working as required and suggest updates to improve its process.
• Act: Update the product insights engine to enable clear information on product performance and customer satisfaction across the team and company. Create tips based on insights gained to enable product improvement. Feedback to all teams on the results of the Product Insights

Qualifications, Skills and Experience:  

• The ideal candidate should preferably hold a Bachelor’s Degree
• Previous experience in the Use of word/writer and excel/calc to review information and data in academic or work based environment.
• Computer literacy i.e. skills in Excel/Word/Powerpoint
• Good team player
• Self Motivated

How to Apply:

All suitably qualified and interested candidates are encouraged to send their motivation letters and updated CVs to recruitmentug@solarnow.eu

Deadline: 15^th September 2017

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