Job Title:   Customer Care Assistant

Future Options Consulting Ltd is an HR Consultancy company that seeks to recruit for its valuable client in the Retail industry.

Key Duties and Responsibilities: 

• The Customer Care Assistant will be required to regularly report useful information on client needs and trends
• Provide timely feedback on complaints from customers, monitor results and make policy change recommendations.
• Ensure accurate and updated weekly and monthly reports.
• In charge of communicating pertinent information to clients on a regular basis.

Qualifications, Skills and Experience: 

• The ideal candidate should hold a Bachelor’s degree.
• Excellent communications skills

How to Apply for the job: 

All suitably qualified and interested candidates should send an application letter, updated resume /CV, copies of academic documents & professional qualifications along with contact details of at least three professional referees to: The Director, Future Options Consulting Ltd, 4th Floor, Diamond Trust Building, Kampala Road, P.O. Box 34934, Kampala, Uganda either by post, courier, hand delivery or email to: skills@futureoptionsug.com. Please include the title of the position you are applying for in the subject line of your application letter.

NB: Only the shortlisted candidates will be contacted

Deadline: 23^rd April 2015 by 5PM

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