Job Title: Administrator – TIS Service Desk (T321990) – Fresh Graduate Jobs

Wipro Technologies is one of the world’s leading software and outsourcing service providers which focuses on the IT services & BPO business.

Job Summary: As the Administrator, you should be able to Monitor the IT Infrastructure for its availability, capacity usage, hardware and OS errors and failures.

Key Duties and Responsibilities:

• Process first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
• Responsible for the timely escalation of incidents to higher levels when required. Log file monitoring for errors.
• Carry out daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination
• Carry out basic Service Requests based on Standard Operating Procedures.
• Follow quality / security process defined for the engagement

Qualifications, Skills and Experience:

• The candidates should be Fresh Graduates
• Mandatory Skills in TIS Service Desk
• Desirable Skills in Desktop Support and ITIL Incident Management
• The minimum work experience is 0 – 1 years

How to Apply for the job:

All suitably qualified and interested fresh graduates are encouraged to express their interest by clicking the web link below.

Click Here

  Fresh Graduate, IT, JOBS