dfcu Bank is a fast growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit a Senior Relationship Manager; Principal Officer Bancassurance; Retail Sales Officer; Pinnacle Banker and Agricultural Loans Officer in the Corporate and Retail division respectively to support our expansion strategy.
- JOB TITLE: SENIOR RELATIONSHIP MANAGER
- REPORTING TO: Head of Distribution and Institutional Banking
- JOB PURPOSE: The jobholder will;
- Build and manage rapport with corporate clients to ensure optimum customer acquisition, retention and income generation from sales of all appropriate products of the
- Provide ‘Best in Class’ Relationship Management with Corporates – Strengthening bank’s brand in the corporate
- Generate Revenue pools for the bank through Corporate sales
- Ensuring delivery of industry-leading customer service, premier on boarding experience and advisory service to new and existing Corporate
- Work with the Head of the Department by contributing towards the department business plans and overall
LOCATION: Head Office
KEY ACCOUNTABILITIES:
- Manage a portfolio of corporate clients and ensure that the bank achieves its revenue
- Originate and assess business propositions for both new and existing
- Manage relationships to protect the Bank from loss, maximize returns in a manner consistent with the business
- Ably select quality business in a challenging environment, while making sound reasoned judgment on business decisions across a diverse range of industry This includes critical analysis of macroeconomic and business environment opportunities and threats inherent, analysis of risk verses potential return, credit quality and facility structure.
- Execute sales plans to ensure that all products meet budget
- Provide responsive, proactive, proficient and effective banking service to customers, there by expanding share of
- To ensure good retention strategy for the existing clientele, there by growing the wallet
- Mentoring junior members of the
- Attend departmental meetings, represent the Head of DIB at the delegated forums and any other duties
Qualifications, Experience and Competencies required:
- A University degree in any business related
- Record of accomplishment in sales
- 3-5 years’ experience in the financial
- Good relationship management & sales
- Ability to work under
- An in-depth understanding of all bank products plus intensive
- Computer knowledge especially spread sheet, word & power
- Relevant business experience and
- Outgoing, self-motivated, assertive and
- A self-starter who is oriented and able to meet
- Excellent communication, interpersonal and negotiation
- A good team player who is able to work under minimum
- Strong analytical power and innovative
- Full of energy and
- Ability to energize
- Effectiveness & full of passion for the organization
- People management skills
- JOB TITLE: PRINCIPAL OFFICER BANCASURRANCE
- REPORTING TO: Manager Pinnacle Banking
JOB PURPOSE: The jobholder will lead all aspects of Bancassurance business including but not limited to business growth, revenue assurance, and management of underwriter relationships, operations, service, training and ensure profitability in line with the bank aspirations.
LOCATION: Head Office KEY ACCOUNTABILITIES:
- Grow revenues from
- Manage relations with partner insurance companies and other
- Represent the Bank at conferences, business meetings and industry
- Advise management on strategy execution and monitor progress on
- Prepare monthly reports on progress of assigned
- Follow up and respond on all lodged
Qualifications, Experience and Competencies required:
- A University degree in business and a diploma in insurance from the Chartered Insurance Institute of the United Kingdom or a similar
- Four years working experience in insurance in the areas of underwriting, claims, finance or regulation.
- Marketing and Sales qualification would be an
- Ability to identify business opportunities from market
- Ability to analyse business opportunities and make value-adding recommendations.
- Logical thinking with creative problem-solving
- Great attention to
- Good communication and negotiation
- Commercial
- Excellent organisational, planning and time management
- Strong networking and relationship management
- Ability to work well with others
3. JOB TITLE: RETAIL SALES OFFICER (13 Positions) REPORTING TO: Branch Manager
JOB PURPOSE: The jobholder will plan and carry out sales activities aimed at recruitment and retention of customers in accordance with agreed business plans and objectives to grow the liability and asset portfolio in line with the Consumer Banking strategy.
LOCATION: Central and Upcountry
KEY ACCOUNTABILITIES:
- Drive growth and profitability of the retail sales from new and existing consumer banking portfolios.
- Give support to the Schemes for increased productivity and
- Attend to short and long term needs of retail customers in terms assets and liabilities so as to grow business and for cross-selling
- Work with the Branch Manager to plan and coordinate the sales activities scheduled for the period.
- Risk Management of existing and new schemes/ customers to ensure a non-impaired asset and KYC compliant liability
- Manage the retail portfolio by monitoring and controlling accounts under respective portfolio to minimise
- Drive liability and asset growth in line with the branch targets
- Review scheme portfolio to optimize scheme performance to re-activate the dormant ones for growth of the liabilities and assets for increased
- Keep in line with changing market trends and devise better ways of selling bank products and services.
- Ensure that all documentation and transactions are in line with local and regulatory anti- money laundering and KYC requirements, in order to comply with
Qualifications, Experience and Competencies required:
- Attained a University degree in any
- Good selling, negotiation & influencing
- Good knowledge of the Bank’s systems &
- Basic Credit Appraisal & financial analysis
- Commercially
- Excellent problem solving and decision-making skills, Personal organisation e.g. diary management.
- Good organisation & team work (Winning together)
- Good knowledge of Microsoft Office software (e.g. Excel, Word).
- JOB TITLE: PINNACLE BANKER (2 Positions)
- REPORTING TO: Branch Manager
JOB PURPOSE: The jobholder will grow the market share and revenue by providing pro-active and efficient personal relationship banking service to a portfolio of Pinnacle banking clients in line with the Consumer Banking Strategy.
KEY ACCOUNTABILITIES:
- Relationship manage the Pinnacle portfolio on a layered
- Achieve sales growth and relationship management
- Increase product penetration for the Pinnacle customers by reviewing their portfolio to determine potential cross sells and proactively recommend new products to
- Conduct regular face-to-face customer visits, site visits, recognition initiatives and write updated call report for each visit as per agreed standard in agreed
- Identify areas of concern/potential fraud and develop appropriate remedial processes/systems, which encompass both the operational and financial aspects of risk management.
- Take responsibility for the performance of allocated customer portfolio in order to maximize loyalty and customer
- Develop and maintain existing relationships through cross-selling and deep selling in order to augment a profitable business as an integral part of dfcu business
- Play a leadership role in negotiating with clients, their advisers and our internal stakeholders to ensure a win-win situation when pricing deals to grow revenues/
- Consistently delivers a high quality service delivery to all customers, internal &
Qualifications, Experience and Competencies required:
- Attained a University degree in any
- At least 3 years banking experience of which 2 should be at the front
- Financial Management
- Excellent sales/networking and relationship management
- Strong communication and presentation
- Good understanding of credit principles and
- Exceptional products knowledge and ability to propose the investment
- Ability to analyse business
- Ability to manage a Portfolio of customers with different business
- Excellent analytical
- Understanding of both business & personal
- Excellent interpersonal and negotiating skills
- Industry and business
5. JOB TITLE: AGRICULTURAL LOANS OFFICER (11 Positions) REPORTING TO: Branch Manager
JOB PURPOSE: The jobholder will grow the Agri customer base by recruiting and maintaining a quality portfolio through the promotion of the bank’s savings and lending products in strict compliance with laid down risk management controls and credit procedures.
LOCATION: Central and Upcountry KEY ACCOUNTABILITIES:
- Manage a portfolio of corporate clients and ensure that the bank achieves its revenue
- Originate and assess business propositions for both new and existing
- Manage relationships to protect the Bank from loss, maximize returns in a manner consistent with the business
- Ably select quality business in a challenging environment, while making sound reasoned judgment on business decisions across a diverse range of industry This includes critical analysis of macroeconomic and business environment opportunities and threats inherent, analysis of risk verses potential return, credit quality and facility structure.
- Execute sales plans to ensure that all products meet budget
- Provide responsive, proactive, proficient and effective banking service to customers, there by expanding share of
- To ensure good retention strategy for the existing clientele, there by growing the wallet
- Mentoring junior members of the
- Attend departmental meetings represent the Head of DIB at the delegated forums and any other duties
Qualifications, Experience and Competencies required:
- Bachelor’s degree in Agricultural Economics or Agribusiness with at least 6-12 months working experience in a financial
- Financial analysis and credit assessment skills are
- High level of speed and accuracy in order to exceed customer
- Excellent sales/networking and relationship management
- Strong communication and presentation
- The ability to ride a motor vehicle to visit clients in remote
- Good understanding of credit principles and guidelines
- Excellent analytical
- Excellent interpersonal and negotiating skills
- Demonstrated awareness of the agriculture sector concerning factors like farm management, government policies and projects, trends in the market
- Good understanding of the seasonal trends or cycles and their overall effect on various crops
- Good negotiation and Interpersonal skills (team player, good communication and time management skills).
- Good knowledge of Microsoft Office software (e.g. Excel, Word).
Application Details:
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates, by close of business on Tuesday 12th September 2017 to the email address indicated below
Vacanciesbank@dfcugroup.com
dfcu Bank is committed to give equal opportunities in Employment and aims to ensure that it does not discriminate against gender or race.
Only short-listed candidates will be contacted.
Disclaimer: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is will be considered as attempting to aid and abet fraud and will be automatically disqualified.
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